Visiting Nurse Service

The Benefits of Homecare

Home health care enables your patients to recuperate from surgery,
short-term illness or deal with chronic disease in the comfort of their own homes.

At Visiting Nurse Service of Rochester and Monroe County, Inc., we seek the best patient
outcomes for everyone in our care, and consistently meet or exceed regional, state and national
benchmarks. We work closely with you to provide your patients and their families the care, education,
and support needed for them to become independent in their care.

Our skilled team of home health professionals monitors your patient's physical, social, and emotional needs making sure to communicate quickly with you should their status worsen or decline.

Homecare Facts For Physicians

Homebound is defined as:

Individuals who cannot leave home regularly without difficulty and without assistance are considered to be homebound.

Services and programs are based on the needs of your patients. VNS can provide:

  • Skilled nursing home infusion therapy
  • Physical, occupational, and speech/language therapies
  • Home health aide assistance, including personal care
  • Medical social services
  • Geriatric case management
  • Nutritional and dietary guidance/education and/or Meals On Wheels
  • Pain and symptom management/Palliative Care
  • Hospice care

Start of care can be initiated usually within 24 hours of receiving your home care services referral.

It’s easy to refer your patients to VNS for home health services or hospice care.


Home Healthcare

For home healthcare services, call 585.787.8338 or speak with one of our Home Care Coordinators at any one of the hospitals.

Certain insurances require completion of a Face to Face Encounter Form by you, the physician. You do not need to initiate this process; if Face to Face is needed, we will fax you the form. However, the form and examples of acceptable narrative documentation for sections 2 and 4 are below for your convenience.

Download the Face to Face Encounter form

Download examples of acceptable narratives for the Face to Face form


Hospice Care

For hospice care, call 585.787.8315 and speak with our Intake Nurse, or contact one of our Home Care Coordinators at any one of the hospitals. Download a Hospice Referral Form, complete and fax back to us at 585.787.9728 with a current medication list for your patient. Our triage staff will call you to confirm receipt of referral.

Download a Referral Fax Form, complete it and fax back to us at 585.787.9723.

Download the Hospice Pocket Guide

Visiting Nurse Service of Rochester
(585) 787-2233
(800) 724-5727

2180 Empire Boulevard • Webster, NY 14580


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HomeCare Elite Top Agency 2015
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